This document outlines the terms and conditions governing the Client’s use of services provided by LEI24 LTD, a local LEI specialist operating under the authority of its parent company, Lei24 Group LTD (a GLEIF-compliant Registration Agent and official Registration Agent for our GLEIF-accredited Local Operating Unit (LOU), Nasdaq CSD SE). These terms constitute a legally binding agreement between the Client and LEI24 LTD.
LEI24 LTD (LEI: 64882T0XLM634IX08268, Address: Blanchardstown Corporate Park, Ballycoolen Road, Blanchardstown, Dublin, D15 AKK1, Ireland, Website: www.lei24.ie) acts as a service provider and local branch for the GLEIF-accredited Registration Agent (RA):
Lei24 Group LTD (LEI: 6367000JXG942DHDPK43)
Our services are provided in collaboration with the accredited Local Operating Unit (LOU): Nasdaq CSD SE (LEI: 485100001PLJJ09NZT59), Registration Number: 40003242879, Address: Vaļņu iela 1, LV-1050, Riga, Latvia.
LEI24 LTD reserves the right to use subcontractors to perform parts of the services.
LEI24 LTD operates as a subsidiary/branch of Lei24 Group LTD. The Client acknowledges that certain administrative functions, data validation, or processing may be handled by the parent company or its affiliated entities to ensure compliance with GLEIF standards.
LEI24 LTD and its affiliates are not licensed legal, tax, or financial advisors. Any information provided, whether on our website or through direct communication, is intended for informational purposes only and should not be construed as legal, financial, or investment advice.
To initiate an LEI service (new registration, renewal, or transfer), the Client must fully and accurately complete the online application form and submit the required payment. By completing and submitting this form, the Client explicitly acknowledges and accepts these Terms and Conditions in their entirety.
The Client further warrants that they possess full legal authority to act on behalf of the legal entity for which the application is being submitted and that all information provided is accurate, complete, and verifiable.
The Client’s contact details will be shared with the GLEIF-accredited LOU managing their LEI, as a necessary step to facilitate the LEI service.
Important Note Regarding Service Roles: The Client acknowledges that LEI24 LTD acts on behalf of a Registration Agent (RA) and is NOT an LEI Issuer (Local Operating Unit, LOU). We perform tasks related to obtaining, renewing, or transferring an LEI, but the final issuance, transfer, or renewal is always carried out by our partner LEI Issuer (LOU), Nasdaq CSD SE. The Client further agrees to be bound by the applicable terms and conditions of Nasdaq CSD SE regarding the LOU service.
The Client hereby grants LEI24 LTD comprehensive authorization to manage the entire LEI lifecycle on their behalf, including new applications, annual renewals, and transfers under our management.
The Client acknowledges that the terms of service of the relevant LOU are available at www.nasdaqlei.com, and by using our services, the Client agrees to be bound by the terms of that LOU.
LEI24 LTD reserves the right to change the LOU for any LEI under its management if deemed necessary (e.g., due to jurisdiction). The Client will be notified in advance of any LOU changes.
Note on Transfers: When a renewal is requested for an LEI currently managed by a different LEI Issuer, this first requires a Transfer of the LEI to our partnering LOU, Nasdaq CSD SE, which will be clearly communicated during the application process.
The LEI process officially begins upon our receipt of the application form and successful payment. The Client may be contacted to provide a Letter of Authorization or other supplementary documentation.
Failure to provide required verification: If documents are not provided within 60 days of the request, the application cannot proceed. LEI24 LTD reserves the right to deny any refunds in such cases, subject to the Client’s statutory right of withdrawal described in Section 4 below.
Service Timeframe: A new LEI registration is typically issued within a few hours of payment. A transfer of an existing LEI from another LOU, however, can take between 3 and 7 business days, as it depends on the releasing LOU’s processing time. These timeframes are targets, not guarantees.
Subject to the Client’s statutory right of withdrawal described in Section 4 below, the Client agrees that an application is considered final once the data has been submitted and payment has been made, provided all necessary information for issuance has been supplied.
When a Client purchases a multi-year LEI renewal service, LEI24 LTD commits to covering the renewal costs for the entire purchased period, automatically renewing the entity’s data annually by cross-referencing against public company registries.
The Client retains primary responsibility for ensuring all LEI data — particularly Level 2 data (Parent or Ultimate Parent Entity information) — is accurate and current, and must notify LEI24 LTD of any changes not verifiable from public registries.
Level 2 Data Reporting: LEI24 LTD does not charge additional fees for reporting Level 2 data. The Client acknowledges the obligation to report such data unless a valid exemption applies.
If signing authority for the legal entity changes during a multi-year contract, LEI24 LTD will proactively request a new Letter of Authorization. Automatic renewal cannot continue until this is provided.
If a new Letter of Authorization is not provided within 10 days of request, LEI24 LTD reserves the right to cancel the remainder of the multi-year contract; no refunds will be issued for that cancellation. The Client is notified by email ahead of an upcoming automatic renewal and has 10 days to submit any changes before the renewal is initiated.
This section applies only where the Client is contracting as a consumer within the meaning of the applicable national implementation of EU Consumer Rights Directive 2011/83/EU, and does not apply where the Client is contracting as a business/undertaking for a purpose attributable to their trade or profession — which is expected to be the case for the large majority of LEI applicants, since an LEI is by definition issued to a legal entity, not a private individual.
Because our service involves paying non-refundable fees to the LOU and GLEIF upon issuance, our refund policy is structured as follows.
If the Client has submitted an application and paid the fee but wishes to cancel before we have processed it and submitted data to Nasdaq CSD SE, the Client is entitled to a full 100% refund. Contact our support team immediately to cancel an unsubmitted application.
Once an LEI code has been successfully issued or renewed and published in the global GLEIF database, the service is considered fully delivered, and the LOU/GLEIF fees have been incurred by LEI24 LTD on the Client’s behalf; no refund will be granted at that point (subject to the Client’s statutory rights under Section 4, where applicable).
In compliance with GLEIF regulations and the Registration Agents Governance Framework: if the Client initiates a transfer to LEI24 LTD but elects to cancel by submitting a duly signed transfer objection form to the current (sending) LOU within the first 60 days of the contract, LEI24 LTD will promptly facilitate cancellation and issue a full refund of any fees paid.
LEI24 LTD assumes responsibility for renewing the LEI code annually for the duration of a purchased multi-year plan. The multi-year fee is paid upfront and is non-refundable once the first year’s renewal has been processed. If the Client’s company ceases to exist (liquidation, merger, dissolution) during the contract period, no partial refunds are issued for remaining unused years.
If the Client accidentally pays twice for the same application due to a technical error, LEI24 LTD will automatically refund the duplicate payment once identified, or upon customer notification.
Contact our support team at support@lei24.ie, including the LEI code (or Company Name) and order reference number. Approved refunds are typically processed within 5–10 business days, credited to the original payment method.
The Client is responsible for the accuracy of all information provided and warrants that collection of any Customer Data provided to us complies with applicable law.
Indemnity: The Client agrees to defend, indemnify, and hold harmless LEI24 LTD, its parent company Lei24 Group LTD,, and Nasdaq CSD SE from claims, losses, damages, and costs (including reasonable legal fees) arising from the Client’s breach of these terms, misuse of the service, or provision of incorrect or unlawful data.
While we strive to provide a reliable service, LEI24 LTD, its affiliates, and officers are not liable for direct or indirect damages arising from use of our LEI services, including loss of profits, data, revenue, or trades, or any indirect, special, punitive, or consequential loss, except where such liability arises from intent, gross negligence, or injury to life, body, or health, or under applicable product liability law, in which case liability cannot be excluded under local law.
Right to Audit Third-Party Data Usage: LEI24 LTD, Nasdaq CSD SE, or third-party data providers may audit the Client’s compliance with third-party data usage terms, with reasonable prior notice. The Client bears reasonable audit costs if a breach is found.
This agreement is governed by the laws of England and Wales, as the jurisdiction of LEI24 LTD’s establishment — applied consistently across all markets LEI24 LTD serves, rather than varying by the Client’s own location. The courts of England and Wales shall have jurisdiction over disputes arising under or in connection with this agreement, without prejudice to any mandatory consumer-protection jurisdiction rules that may apply in the Client’s own country.
Disclosure Regarding LOU Agreement: The Client acknowledges that the underlying agreement for LEI issuance (between the RA and Nasdaq CSD SE) is governed by the laws of the Republic of Latvia.
LEI24 LTD is fully committed to protecting the Client’s personal data and complies with the EU General Data Protection Regulation (GDPR) and applicable national data protection law. We collect and process personal data exclusively to provide our LEI services.
Data Retention and Third-Party Processing: For the purpose of maintaining the LEI record and adhering to regulatory requirements, LEI24 LTD, Lei24 Group LTD, and/or Nasdaq CSD SE are obligated to store copies of Customer Data, including personal data, for at least ten (10) years following termination of service.
The Client’s personal data is processed and stored in accordance with our Privacy Policy and the data processing agreements within the group and with Nasdaq CSD SE. Please consult our Privacy Policy on the LEI24 LTD website for full details, including data storage location.
LEI24’s data processing infrastructure is certified to SOC 2 Type II and ISO 27001, and all processing is carried out in compliance with GDPR.
All systems and data storage are hosted within the EU/EEA. When you register or renew an LEI, the details you submit, including the personal data of the authorised representative, remain on infrastructure located and operated inside the EEA. Nothing is transferred to a third country, so no standard contractual clauses or transfer impact assessments are required, and your data stays fully under GDPR and the jurisdiction of European supervisory authorities. Our sub-processors and support access are held to the same infrastructure and certification standard.
Payment processing is handled via Stripe, a PCI DSS Level 1 certified service provider.
LEI24 LTD reserves the right to amend these Terms and Conditions..
LEI24 LTD operates in full compliance with the GLEIF Registration Agents Governance Framework:
LEI24 LTD reserves the right to temporarily suspend, cancel, or modify the Service, in whole or part, with reasonable notice, if:
LEI24 LTD strictly adheres to international financial sanctions regulations (including UN, EU/OFAC and applicable local lists). We reserve the right to refuse service, suspend an application, or cancel an existing LEI management contract immediately if the Client or its beneficial owners appear on such sanctions lists.
LEI24 LTD shall not be liable for delay or failure to perform its obligations caused by events beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, fuel, energy, labor, or materials.
Ownership: All rights, title, and interest in the Service (including software, documentation, and data derived from the Service, excluding the Client’s original Customer Data) belong to Nasdaq CSD SE and its licensors.
Prohibited Use: The Client is expressly prohibited from modifying, translating, decompiling, reverse engineering, disassembling, or creating derivative works from the Services; circumventing technical access-control measures; or uploading/transmitting material containing viruses or other harmful code.
